FAQs

FAQ

CAN YOU SEND ON MY BEHALF?
Yes, you just have to give us the address where do you want to send the gift box.

CAN I ADD A CARD OR MESSAGE?
If you require a bespoke message for each recipient we can hand write greeting cards. 

WHAT TYPES OF CHOCOLATE CAN I ORDER?

We can make any chocolate product in Dark, Milk, White or Ruby chocolate. Ruby offers an intense sensorial delight, a totally new taste experience: neither bitter, milky or sweet, but a tension of fresh berry fruitiness and luscious smoothness.Contact us for special orders.

ARE THERE ALLERGEN-FREE, GLUTEN-FREE OR VEGAN OPTIONS?

We use Callebaut belgian chocolate and most of their product are gluten free,and some of them vegans as well,but nfortunately, we CAN NOT guarantee that any of our products are completely free of allergens as all chocolates are freshly prepared in our small kitchen that handle allergens.
You can download the full ingredient list following the link :


HOW LONG IT TAKES FOR MY BOX TO ARRIVE?

If you ordered a gift box with flower composition than delivery takes 2 days after you place your order. You can also order your gift box in advance and choose a day and time slot when you'd like it to be delivered, Please note that due to fragile nature of our gift boxes we only deliver in Bournemouth, Poole, Christchruch, Ringwood.

How long flowers can stay in a box?

Fresh flowers can stay in an open box up to a week. We recommend to put a little bit of water to the flower composition every 2 or 3 days.

What is the chocolate's expiry term?

 Chocolates last over 6 months.